How we handle it
- We read everything, including what we'd rather not hear.
- We reply within 2 working days.
- If it's a complaint, we'll get in touch to understand what happened and find a solution.
- If it's a suggestion, we look into it: a lot of improvements start that way.
Would you rather talk it through?
Call us on 871 559 176, Monday to Friday from 8:00 to 16:00.